Contact

Let's talk.

Whether you're building a new hotel or want quieter locks in the ones you run — you reach the founder directly. No sales script.

Business & product enquiries

hugo@lock.link

Straight to the founder; you get a reply within 24 hours.

WeChat / phone

181 2233 9961

Call any time during working hours; leave a message outside those hours.

Customer support

Customer login →

Already a customer? Log in and raise a ticket — five minutes to pin the problem down, five to act, then a review.

Scan with WeChat

LOCK.LINK WeChat QR code — scan to add us Scan to add us on WeChat, and note what you're asking about.
The light of LOCK.LINK — the company's 36+ patents and certifications: award plaques for hotel low-carbon supply-chain partner and high-tech enterprise; a 2025 hotel guest-control solution award; test reports including BS EN 14846:2008; trademark registrations for 领锁 / 绪客E锁 / 领住; invention and design patents; and a gold trophy.
36+ patents and certifications — including 20+ core technology patents; the rest are trademark registrations, software copyrights, test reports and enterprise credit certifications. Originals are held by Guangzhou Konglide Intelligent Technology Co., Ltd.; sealed copies are available via the email above. Click the image to view the originals